Customer Help
Our happiness team is always here to assist.
Basic Questions
How The Prices Are So Low?
Free Software Foundation permits to everyone to copy and distribute verbatim copies for Inc. GNU GENERAL PUBLIC LICENSE.Subscriptions support us and due to this crowdfunding prices of the products are low.
We do not provide license keys and free updates for the products you downloaded.We are not developers of the provided products, so our technical support capabilities are limited.
We do not change the functionality of products and do not fix developer bugs.
Are The Plugins Original?
Yes, all the plugins and themes are obtained securely by downloading directly from the original authors and We just redistribute it without changing the products.
Do you provide support?
Our support is limited to installation, known issues, and/or unlocking items. Since we are providing items developed by third parties, we do not provide support for bugs, incompatibility with third-party plugins, usage issues, and/or customization.
What is the usage limit?
There are no limits. Once you purchase or download a GPL item, you can use it however you want. WordPress, as an open source software, recommends that developers use the GPL license for all products created using it. This ensures that once you purchase an item, you can use it however you want.
How Many Sites Can I Use The Plugin Or Theme On?
As many as you like. The plugins and themes are GPL licenced so you can use them as often as you like on as many sites as you like.
How To Fix “style.css missing” Error while uploading themes?
A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This is because the theme download package on ThemeForest includes additional files to the theme such as the documentation, license etc.To solve this simply unzip the theme package you downloaded from grabplugin and upload the themename.zip file which is included (with the file being the name of the theme).
Product Updates
How Often Are New Product Updates Released?
We usually add new products every day and publish new versions of the existing products. Please note we do not update products immediately and do not issue guarantee that the last version of each products will be added.
Will The Purchased Product Be Updated Automatically?
If you need to update the product, you must download it from our website and perform the update manually. If you want to receive automatic updates you must purchase the product directly from the developer.
Can I Request The New Version Of Outdated Plugins And Themes?
Yes, you can submit us your request on Request Updates Page and we are pleased to update for you as soon as possible. Please note that we do not issue guarantee that the last version of each products will be added.
How Many Sites Can I Use The Plugin Or Theme On?
As many as you like. The plugins and themes are GPL licenced so you can use them as often as you like on as many sites as you like.
How Can I Manually Update Plugins And Themes?
We recommend that you take a bckup of your website before updating any Plugins\Themes.
- Download the latest .zip file for the plugin From Or Website.
- Log into your WordPress website.
- Go to “Plugins\Themes”>“Add New.”
- Click the “Upload Plugin” button at the top of the page.
- Select the .zip file with the updated version of the plugin.
- Click the “Install Now” button.
- Click on “Replace Current With Uploaded” Button.
It is the most simple and correct way to update the product is to replace the files of the old version of the product with the new version files. All product settings are saved, as they are stored in the database of the website.
License
Do NulledZ Provide License Keys?
We cannot and won’t provide/lease/release/resell license keys. All the products offered in this website are licensed under GNU GPL License. You do not need any license keys to use them in as many of your projects you need. This plugins and themes only require license keys to get automatic updates from their authors.
Why I See “License Activation” or “Upgrade to Premium” Message In My YITH Plugin ? Is This Free Version ?
As i said before, Ignore it. These plugin is “PREMIUM” version and you still receive all the premium functionality. License key only for unlock automatic update.
Is It Legal To Use Downloaded Products Without Entering A License Key?
Yes, it is legal. All digital products on the website are released under GNU General Public License.
Does All Products Comes With License Key?
No, All Products comes Pre-actiavted (Execpt Some)
Why I See “License Activation” or “Upgrade to Premium” Message In My YITH Plugin ? Is This Free Version ?
As i said before, Ignore it. These plugin is “PREMIUM” version and you still receive all the premium functionality. License key only for unlock automatic update.
How I Can Close The Warnings Regarding Update And Licence Activation?
Please ignore these warnings. Developers request to register from you in order to be automatically updated the plugins and themes. These warnings do not prevent the plugins and themes from running.
You can use this plugins in order to close that warning;
Other Questions
What items are available for download?
Yes. All our products are regularly kept up to date. As soon as we are notified about an update, we download it from the developer and update it on our site. As long as you have an active subscription then you will have access to the updates.
You can see our most recent updates by visiting our update page.
Can I continue using items after my plan ends?
Yes, all items will continue to function normally and can be used indefinitely.
Does The Downloaded Product Work Exactly The Way You Want?
Please carefully read the description and features of the product from original website before purchasing it. We do not give any guarantees that the product you purchased will function the way you want.We do not change the functionality of the products in any way, if you need details about the work or compatibility of the product, please contact directly the developer.
What Are The Guarantees That The Products On The Website Do Not Contain Malicious Code, Viruses Or Advertisements?
We provide open source software. You can check by yourself any product downloaded from our website and make sure that our files are downloaded directly from the developers and do not contain malicious code, viruses or ads.
To check the product for malicious code, for example, use the plugins Exploit Scanner, Wordfence, Acunetix WP Security, Sucuri Security, Antivirus, the service VirusTotal or the scanner Aibolit.
I Am Unable To Import Assets From Library.
(Execpt Elementor Pro) You won’t be able to import assets, templates, and other importable content listed in a plugin because they require api access to connect to the plugin’s server. GPL gives you the right to use the static plugin. However we try to add these templates as separate product for eg. Divi Templates for you to download the json file and import it back to plugin.