Given the nature of digital content that can be downloaded instantly after a purchase has been made; there is no “trial” or “grace period” after purchasing a subscription or any product, which means all sales are final. Once you have downloaded an item, there is no way to “return” it. As such refunds cannot be provided unless we have made changes to these terms that materially affect you to your detriment. In such a case a pro-rata refund will be provided for any whole unused months.

Refund requests will not be entertained by any means if any product has already been downloaded.

Refund Requests

We will assess refund requests on their merits but generally, there is no obligation to provide a refund if:

• you have changed your mind;
• you subscribed by mistake;
• you ask for goodwill;
• you lack the technical ability to make the item work;
• you can no longer download the item because it has been removed from our website;
• you are in breach of our fair play policy.

In addition, we inform you that NulledZ is not a manufacturer company and is not responsible for the performance of the downloaded products, whether they meet your expectations or whether the products work efficiently. If this is not acceptable to you, please do not purchase any services or products from us. We will not respond positively to any refund request in this regard.

No refunds will be provided to customers who have their accounts terminated. Examples of reasons for termination may include:

• Abusive behaviour and/or excessive negativity towards our staff and/or other customers;
• Repeated defamatory, malicious, and/or false statements including slander against us, and/or attempts to persuade potential customers away from purchasing our products;
• Promoting competitor products, contributing to software piracy, hacking, spamming, or other illegal acts;
• Attempting to circumvent our fair use policy (see below).

1 and 6 month membership plans only allow you to submit 1-3 support tickets. If you still buy one of these plans, it means you accept it.

Please check the product descriptions first. We will not provide a membership fee for that you are not able to download them